Privacy Policy

When you donate, volunteer, or contact us, we collect personal information you provide directly — such as your name, email address, mailing address, and phone number.

We may also collect payment information when you make a donation. We use third-party payment processors (including Zeffy) and do not store full card details on our servers.

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages visited, and time spent on pages. This data is aggregated and anonymised.

To process donations and send donation receipts and tax acknowledgement letters.

To communicate with you about our programmes, events, and impact — including newsletters and updates, if you have opted in.

To respond to enquiries and support requests.

To improve our website and understand how visitors engage with our content.

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (payment processors, email platforms) who assist our operations, under confidentiality agreements.

Echoes of India is a 501(c)(3) nonprofit organisation. Donations are processed securely through Zeffy, our third-party payment platform. Zeffy's privacy policy governs the handling of payment data at the point of transaction.

We maintain records of donations as required by law. Your donation information is never shared with other organisations for marketing purposes.

Donors may request that their gifts remain anonymous in all publications and communications. Please contact us at echodirectors@gmail.com to make this request.

Our website may use cookies — small text files stored on your device — to improve your browsing experience and gather aggregate usage statistics.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the website may not function properly without cookies.

We do not use tracking cookies for advertising purposes or to build personal profiles.

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Donors records are retained for a minimum of seven years for accounting and legal compliance.

You may request deletion of your personal data (where not required by law) by contacting us at echodirectors@gmail.com.

You have the right to access, correct, or request deletion of the personal information we hold about you.

You may unsubscribe from email communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

To exercise any of these rights, contact us at echodirectors@gmail.com. We will respond within 30 days.

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this privacy policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page.

Continued use of our website following any changes constitutes your acceptance of the updated policy.